1900 East Northern Parkway, Suite 301, Baltimore, MD 21239

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Licensed as a Residential Service Agency by the Maryland Department of Health, Office of Health Care Quality License # R4306

Notice of Policies and Practices to Protect the Privacy of Your Health Information


  1. Uses and Disclosures for Treatment, Payment, and Health Care Operations
    Treasure Health Care, Inc., may use or disclose your protected health information (PHI), for treatment, payment, and health care operations purposes with your written authorization. To help clarify these terms, here are some definitions:

    • “PHI” refers to information in your health record that could identify you.
    • “Treatment, Payment, and Health Care Operations”
      -Treatment is when we provide, coordinate, or mange your health care and other services related to your health care. An example would be when we consult with another health care provider, such as your family physician or another mental health provider.
      -Payment- is when we obtain reimbursement for your healthcare. Examples of payments are when we disclose your PHI to your health insurer to obtain reimbursement for your health care or to determine eligibility or coverage.
      -Health Care Operations are activities that relate to the performance and operation of the Treasure Health Care. Examples of health care operations are quality assessment and improvement activities, business-related matters such as audits and administrative services, and case management and care coordination.

    • “Use” applies only to activities within the clinic such as sharing, employing, applying, utilizing, examining, and analyzing information that identifies you.
    • “Disclosure” applies to activities outside of the clinic, such as releasing, transferring, or providing access to information about you to other parties.
    • “Authorization” is your written permission to disclose confidential mental health information. All other authorizations to disclose must be on a specific legally required form.
  2. Other Uses and Disclosures Requiring Authorization
    Treasure Health Care may use or disclose PHI for purposes outside of treatment, payment, or health care operations when your appropriate authorization is obtained. In those instances when we are asked for information for purposes outside of treatment, payment, or health care operations, we will obtain an authorization from you before releasing this information. The Treasure Health Care will also need to obtain authorization before releasing your Psychotherapy Notes. “Psychotherapy Notes” are notes that have been made about a conversation during a private, group, joint, or family counseling session, which have kept separate from the rest of your medical record. These notes are given a greater degree of protection than PHI. You may revoke all such authorizations at any time, provided each revocation is in writing. You may not revoke an authorization to the extent that (1) we have relied on that authorization; or (2) If the authorization was obtained as a condition of obtaining insurance coverage, law provides the insurer the right to contest the claim under the policy.

  3. Uses and Disclosures without Authorization
    Treasure Health Care may use or disclose PHI without your consent or authorization in the following circumstances:

    • Child Abuse- If there is reason to believe that a child has been subjected to abuse or neglect; we must report this belief to the appropriate authorities.
    • Adult and Domestic Abuse- Treasure Health Care may disclose protected health information regarding you if there is reasonable belief that you are a victim of abuse, neglect, self-neglect or exploitation.
    • Health Oversight Activities- If Treasure Health Care receives a subpoena from the Maryland Board of Examiners of Physicians, Psychologists, Social Workers, Professional Counselors, or any other Mental Health Board because they are investigating the Clinic or any staff member, we must disclose any PHI requested by the Board.
    • Judicial and Administrative Proceedings- If you are involved in a court proceeding and a request is made for information about your diagnosis and treatment or the records thereof, such information is privileged under state law, and Treasure Health Care will not release your information without your written authorization or a court order. The privilege does not apply when you are being evaluated or a third party or where the evaluation is court ordered. You will be informed in advance if this is the case.
    • Serious Threat to Health or Safety- If you communicate a specific threat of imminent harm again another individual or if any Treasure Health Care staff member believes that there is a clear, imminent risk of physical or mental injury being inflicted against another individual, we may make disclosures that we believe are necessary to protect that individual from harm. If Treasure Health Care staff believes that you present an imminent, serious risk of physical or mental injury or death to yourself =, we may consider necessary to protect you from harm.
  4. Patient’s Rights and Clinical Staff’s Duties
    Patient’s Rights:

    • Right to Request Restrictions – You have the right to request restrictions on certain uses and disclosures of protected health information. However, Treasure Health Care is not required to agree to a restriction you request.
    • Right to Receive Confidential Communications by Alternative Means and at Alternative Locations – You have the right to request and receive confidential communications of PHI by alternative means and at alternative locations. (For example, you may not want a family member to know that you are being seen at the Clinic. On your request, we will send your bills or other information to another address)
    • Right to Inspect and Copy – You have the right to inspect or obtain a copy ( or both) of PHI in the mental health and billing records used to make decisions about you as long as the PHI is maintained in the record. Treasure Health Care deny your access to PHI under certain circumstances, but in some cases you may have this decision reviewed. You have the right to or obtain a copy (or both) of Psychotherapy Notes unless we believe disclosure of the record will be injurious to your health. On your request, your mental health provider will discuss with you the details of the request and denial process for both PHI and Psychotherapy Notes.
    • Right to Amend – You have the right to request an amendment of PHI for as long as the PHI is maintained in the record. Treasure Health Care may deny your request. On your request, a staff member will discuss the details of the amendment process.
    • Right to Accounting – You generally have the right to receive an accounting of disclosures of PHI. On your request, a staff member will discuss the details of the accounting process with you.
    • Right to a Paper Copy – You has the right to obtain a paper copy of the notice upon request, even if you have agreed to receive the notice electronically.
      Treasure Health Care Staff Duties

    • Treasure Health Care is required by law to maintain the privacy of PHI and to provide you with a notice of our legal duties and privacy practices with respect to PHI.
    • We reserve the right to change the privacy policies and practices described in this notice. Unless we notify you of such changes, however, we are required to abide by the terms currently in effect.
    • If we revise our policies and procedures, we will inform you verbally and/or in writing during the session following the revision.
  5. Questions and Complaints
    • If you have questions about this notice, disagree with a decision made about access to your records, or have other concerns about your privacy rights, you may contact the Clinical Director at the above number.
    • If you believe that your privacy rights have been violated and wish to file a complaint with the clinic, you may send your written complaint to the above address.
    • You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services. The person listed above can provide you with the appropriate address upon request.
    • You have specific rights under the Privacy Rule. Treasure Health Care will not retaliate against you for exercising your right to file a complaint.
  6. Security:
    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data or PHI), that information is encrypted and transmitted to us in a secure way. Verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

    • While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only those who need the information to perform a specific job (billing or customer service) are granted access to personally identifiable information.
    • The computers and/or servers that store personally identifiable information, are kept in a secure environment.
  7. Effective Date, Restrictions, and Changes to Privacy Policy

This notice will go into effect on August 16, 2018. Treasure Health Care reserves the right to change the terms of this notice provisions effective for all PHI that we maintain. We will provide you with a revised notice either verbally and/or in writing by, at the latest, during the session following the time of the revision.

If you feel that we are not abiding by this privacy policy, please contact us immediately at Contact US or via admin@treasurecare.com.

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